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Metro is the world’s leading manufacturer of wire shelving, plastic shelving, utility carts, high-density track shelving systems, and more than 10,000 other storage solutions for the foodservice, healthcare and commercial markets. For over 80 years we have been the most trusted brand in wire shelving and the creator of the 'industry standard' commercial wire shelving system Super Erecta. Metro is committed to understanding the needs of customers and channel partners, and provides innovative solutions that optimize space, improve workflow and user efficiency.

How Lean Supply Management Can Improve Patient Satisfaction Scores

How Lean Supply Management Can Improve Patient Satisfaction Scores

"Lean supply chain management". It sounds like a term exclusive to those in manufacturing and retail. Isn't that something big companies like Amazon have to worry about? Not hospitals like yours?But it all comes down to satisfaction scores. In retail, bad customer reviews impact product sales. In hospitals, the stakes are much higher.Patient satisfaction scores like HCAHPS influence reim…

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