When Northwell Greenwich Village Hospital completed a major expansion in 2025, the facility transitioned into a full-service hospital designed to meet the growing healthcare needs of Manhattan’s West Village community. As part of that growth, the hospital opened a new on-site Cardiac Catheterization and Electrophysiology (Cath/EP) Laboratory to support advanced cardiovascular diagnostics and interventional care.
From early planning, hospital leadership recognized that supply storage would play a critical role in the lab’s success. Because this was a new construction project, the team had the opportunity to design storage from day one, building a system that supported clinical workflows, aligned with Northwell Health standards, and could scale as services expanded.
The Challenge
Experience from other Northwell facilities helped shape expectations for the new lab. At an existing Lenox Hill location, a mix of automated cabinets, wire carts, and legacy storage systems had led to workflow and organization challenges over time. As inventory grew and processes evolved, supplies became harder to manage, and layouts no longer supported how staff worked day to day.
With a new Cath/EP lab under development, the Greenwich Village team wanted to design storage intentionally from the start rather than correcting issues later.
Key objectives included:
- Creating effective storage for catheters, guidewires, and a broad range of procedural supplies
- Centralizing and organizing inventory to support Cath/EP workflows
- Mirroring successful storage models used in other Northwell Cath/EP labs to promote system-wide consistency
- Making efficient use of space, recognizing that storage capacity is limited even in new construction
Because this was a highly visible project within the health system, leadership wanted the lab to open with a storage environment that felt organized, standardized, and built for long-term use.
The Solution
As Metro was already the standard within the health system, the Director of Operations contacted Metro early in the construction process to create a better storage solution. Their vision was to mirror what Metro has done in other Northwell Cath/EP Labs.
Metro partnered with hospital leadership throughout the construction process, participating in multiple meetings and walkthroughs as the space evolved. The storage strategy was developed alongside the facility itself, with revisions made as layouts shifted and workflows were refined.
Input from clinical staff and end users played a critical role in shaping the final configuration. The goal was to implement storage solutions that reflected how the lab would function once operational.
The final solution included:
- Starsys® carts and Flexline™ carts to support mobile supply access and procedural flow
- Metro QwikTrack® high-density storage to increase storage capacity within a confined footprint
- Super Adjustable Super Erecta® (SASE) wire shelving, selected for its ability to adapt quickly as supply needs change without tools
- Dividers, bins, label holders, and other accessories to support organization, visibility, and standardization
Site visits to other Northwell facilities using similar Metro systems helped validate layout decisions and reinforce alignment with system standards.
Implementation
Because this project was part of new construction, coordination and flexibility were essential. Storage plans evolved as details were finalized, adjacencies shifted, and workflow feedback was incorporated.
Metro remained engaged from early planning through installation, adapting configurations to align with both spatial constraints and clinical processes. High-density track shelving allowed the team to maximize storage without expanding square footage, a key consideration even in a newly built hospital. Adjustable wire shelving provided flexibility as inventory levels and product mixes change over time, helping prevent wasted space and leaving flexibility for future growth.
The result was a fully integrated storage solution delivered in time for the hospital’s July 2025 grand opening.
Results
Within the newly opened Cath/EP lab, the Metro solution provides:
- Centralized, clearly organized storage for cardiac and procedural supplies
- Improved visibility and accessibility of catheters, guidewires, and supporting materials
- Consistency with Northwell Health’s Cath/EP storage standards
- A scalable foundation that can adapt as services and inventory evolve
By addressing storage during construction, Northwell Greenwich Village Hospital avoided the need for future retrofits and opened its cardiac labs with a system designed to support efficiency from day one.
Customer Perspective
“Among those vendors, Metro truly stood out. Working with Robert Beni and the Metro team was an exceptional experience from inception to completion. Even as our construction plans shifted multiple times, he remained resourceful and knowledgeable, consistently providing smart, adaptable solutions. The end result was perfect and met our every need.”
— Sinead Merrick, RN, MBA
Sr. Director, Operations, Cardiac Services
Northwell Health
Conclusion
The Greenwich Village Cath/EP Laboratory reflects the value of early collaboration, staff-driven design, and system-wide standardization. By integrating storage planning into the construction process, Northwell Health implemented a flexible, workflow-focused supply environment that supports daily operations while remaining ready for future growth.